Why outsource IT maintenance?

IT Maintenance, why do we need it?

As the technology advances, there are more threats in the cyber world compared to 20 years ago. Many companies does not take care of their computer would more likely be a victim of cybercrime activities such as: Virus attack Spybot being planted into their company computer this can result in either sensitivity information being stolen or lost due to cyber-attacks. A Computer also need to be maintained and checks regularly to prolong their lifespan. Having a computer breaking down during office hours is disruptive and unproductive especially during peak period for your company.

Preventive IT Maintenance is the planned maintenance of I.T infrastructure and equipment with the goal of improving equipment life and enhancing performance by preventing excess depreciation and impairment.

Preventive Maintenance standards provide the fundamental principles and crucial guidelines for establishing a successful preventive maintenance program. Due to the varying needs of different office, the type and amount of preventive maintenance required also varies greatly across different company. Due to this, it is extremely difficult to establish a successful preventive maintenance program without the proper guidelines and instructions.

We, Expanding Services have been in this field since 2009 and we had successfully executed preventive maintenance to our clients and we also receive numerous positive feedbacks from our clients.

Risk of not doing computer maintenance:

1. Computer becoming more and more sluggish. (Running of program slow down)
2. Computer is probe to virus attack.
3. Computer is unreliable, high risk of breaking down.
4. Some of the program might crash due to cache / registry problem.
5. Many unwanted files are left inside computer which causes program to be running slowly.

outsource your IT department
How does outsourcing IT maintenance helps your business?

1. Focus On Core Activities
In rapid growth periods, the back-office operations of a company will expand also. This expansion may start to consume resources (human and financial) at the expense of the core activities that have made your company successful. Outsourcing those activities will allow refocusing on those business activities that are important without sacrificing quality or service in the back-office.
Example: A company lands a large contract that will significantly increase the volume of purchasing in a very short period of time; Outsource purchasing.

2. Cost And Efficiency Savings
Back-office functions that are complicated in nature, but the size of your company is preventing you from performing it at a consistent and reasonable cost, is another advantage of outsourcing.
Example: A small doctor's office that wants to accept a variety of insurance plans. One part-time person could not keep up with all the different providers and rules. Outsource to a firm specializing in medical billing.

3. Reduced Overhead
Overhead costs of performing a particular back-office function are extremely high. Consider outsourcing those functions which can be moved easily. Example: Growth has resulted in an increased need for office space. The current location is very expensive and there is no room to expand. Outsource some simple operations in order to reduce the need for office space.
Example: Outbound telemarketing or Marketing.

4. Operational Control
Operations whose costs are running out of control must be considered for outsourcing. Departments that may have evolved over time into uncontrolled and poorly managed areas are prime motivators for outsourcing. In addition, an outsourcing company can bring better management skills to your company than what would otherwise be available.
Example: An information technology department that has too many projects, not enough people and a budget that far exceeds their contribution to the organization. A contracted outsourcing agreement will force management to prioritize their requests and bring control back to that area.

5. Staffing Flexibility
Outsourcing will allow operations that have seasonal or cyclical demands to bring in additional resources when you need them and release them when you're done.
Example: An accounting department that is short-handed during tax season and auditing periods. Outsourcing these functions can provide the additional resources for a fixed period of time at a consistent cost.

6. Continuity & Risk Management
Periods of high employee turnover will add uncertainty and inconsistency to the operations. Outsourcing will provided a level of continuity to the company while reducing the risk that a substandard level of operation would bring to the company.
Example: The human resource manager is on an extended medical leave and the two administrative assistants leave for new jobs in a very short period of time. Outsourcing the human resource function would reduce the risk and allow the company to keep operating.

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Address: Pasir Ris Street 11, Singapore
Telephone: +65 9299 0005
E-mail: sales@expanding-services.com